There are many ways you can interact with CaptiView's services — whether you're an advertiser running campaigns, a venue partner hosting our screens, or a visitor exploring our website. When you share information with us, it helps us provide better service and keep our platform running smoothly. 

Our Privacy Policy explains: 

• What information we collect and why we collect it. 
• How we use that information. 
• The choices we offer, including how to access and update your information. 

Information We Collect 

We collect information to provide better services to advertisers, venue partners, and website visitors — from basic things like your contact details to platform usage data that helps us improve your experience. 

We collect information in the following ways: 

Information you give us. 

When you create an account, sign a contract, submit advertising content, or contact us for support, we may collect your name, email address, phone number, business information, and billing details. 

Information from your use of our services. 

When you interact with our website or platform, we automatically collect: 

• Device and browser information 
• IP address and operating system 
• Website activity and navigation behavior 
• Cookies and session data 
• Usage analytics 
  

How We Use Your Information 

We use the information we collect to operate, maintain, and improve our services — including managing advertiser campaigns, supporting venue partnerships, processing billing, sending account communications, and providing customer support. 

We also use collected information to: 

• Respond to inquiries and support requests 
• Send operational updates, account notifications, and SMS communications 
• Monitor platform security and prevent fraud or misuse 
• Review and approve advertising content submissions 
• Comply with applicable legal obligations 
  

SMS Messaging 

By providing your phone number and opting into SMS communications, you consent to receive text messages from CaptiView related to your account, services, appointments, and operational updates. 

• Message frequency may vary. 
• Message and data rates may apply. 
• Reply STOP to opt out at any time. 
• Reply HELP for assistance, or contact us directly at info@captiview.com. 
• Mobile carriers are not responsible for delayed or undelivered messages. 
  

SMS opt-in data is never shared with third parties for marketing purposes. 

Information We Share 

We do not sell, rent, or trade personal information. We may share information only when necessary to operate our business, including with: 

• Payment processors 
• Website hosting and software providers 
• CRM and communication platforms 
• SMS and email service providers 
• Legal or regulatory authorities when required by law 

We may also share information to protect the rights, property, or safety of CaptiView, our users, or the public, or to enforce our contractual agreements. 

Information Security 

We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission or electronic storage method can be guaranteed to be 100% secure. Users acknowledge these inherent risks when using our services. 

Accessing and Updating Your Information 

If you'd like to access, update, or delete personal information we have on file, contact us at info@captiview.com. We'll respond promptly and work to resolve your request, except where retention is required for legal or business purposes. 

Cookies & Tracking Technologies 

We use cookies and similar technologies to improve website performance, analyze usage, and support marketing efforts. You may disable cookies through your browser settings; however, some features may not function properly. 

Children's Privacy 

CaptiView services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. 

Changes to This Policy 

Our Privacy Policy may change from time to time. We will post any updates on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.